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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All products

The group "New Technologies" offers for review the products: pipettes, pipette controllers, bottle dispensers, tips, test tubes and PCR supplies
  • Dispensers
    Dispensers
    SVA-100, SVA125, etc.
  • Bottle Dispensers
    Bottle Dispensers
    ADR-2.5, ADR-05, etc.
  • Dispenser controllers
    Dispenser controllers
    PH01-R, PH01-B, etc.
  • Consumables for PCR
    Consumables for PCR
    APC-001, APC-011, etc.
  • Test tubes
    Test tubes
    ACT-15-B, ACT-15-R, etc.
  • Tips
    Tips
    AT-10-B, AT-10-S-B, etc.
  • Laboratory tanks
    Laboratory tanks
    ARV-10-B, ARV-10-S, etc.
  • Deepwell Tablets
    Deepwell Tablets
    ADW-2V, ADW-1R, etc.
  • Loops, needles, T-shaped expanders
    Loops, needles, T-shaped expanders
    PL-DUO-W, PL-DUO, etc.

NEW TECHNOLOGIES GROUP

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